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  • Member Type: Regular Member
  • Profile Views: 5,289 views
  • Friends: 5 friends
  • Last Update: December 13, 2018
  • Joined: September 13, 2012

C.Y. Chen

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  • Forum Posts(94)
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  • C.Y. Chen
    C.Y. Chen posted a topic in the forum Interstage BPM Knowledgebase Articles :
    How to Resolve Fatal Error due to missing system properties
    Title:How to Resolve Fatal Error due to missing system mandatory properties for server startup
     
    Fact: Interstage BPM (Business Process Manager) V11.4.1 Build IF1141013
     ...  more
    Title:How to Resolve Fatal Error due to missing system mandatory properties for server startup
     
    Fact: Interstage BPM (Business Process Manager) V11.4.1 Build IF1141013
     
    Fact: Oracle 12c
     
    Fact: JBoss EAP (Enterprise Application Platform) V6.4.9 GA
     
    Fact: Windows Server 2012
     
    Fact: JDK 1.8.0_192
     
    Symptom:JBoss failed to start due to the following fatal errors found in server.log:
    18:47:42,464 INFO (ServerService Thread Pool -- 77) JBAS018210: Register web context: /fujitsu-ibpm-startup-webapp18:47:43,964 INFO (ServerService Thread Pool -- 77) WARN : SYSTEM: TID=838425121: Some fatal error has occurred, server will be shutdown now. {Following system mandatory properties are missing for server startup ''ServerHost','ServerRoot','ServerSharedRoot','JMSNamingProviderURL''}18:47:43,964 INFO (ServerService Thread Pool -- 77) Some fatal error has occurred, server will be shutdown now. {Following system mandatory properties are missing for server startup ''ServerHost','ServerRoot','...    less
    • December 13, 2018
  • C.Y. Chen
    C.Y. Chen posted a topic in the forum Interstage BPM Knowledgebase Articles :
    Resetting Users List is Sufficient
    Title: Resetting Users List is Sufficient
     
    Fact: Interstage BPM (Business Process Manager) V11.4.1
     ...  more
    Title: Resetting Users List is Sufficient
     
    Fact: Interstage BPM (Business Process Manager) V11.4.1
     
    Fact: Microsoft Active Directory
     
    Fact: BPM Local Store
     
    Fact: Interstage BPM Console System Administration for User and Group Management
     
    Fact: Interstage BPM Model API method
    com.fujitsu.iflow.model.workflow.WFAdminSession.resetLDAPGroupsList()
     
    Fact: Interstage BPM Model API method com.fujitsu.iflow.model.workflow.WFAdminSession.resetLDAPUsersList()
     
    Fix:
    Resetting both cached groups and users can be redundant and adding unnecessary operation to server caching of groups.
    BPM Model API allows refreshing groups and users kept in server cache. Specifically, to update caching of users in server memory is done via model API method com.fujitsu.iflow.model.workflow.WFAdminSession.resetLDAPUsersList(),while updating cache of groups in server memory is done via model API method com.fujitsu.iflow.model.workflow.WFAdminSession.resetLDAPGroupsList().
     
    In BPM Console Syst...    less
    • November 7, 2018
  • C.Y. Chen
    C.Y. Chen posted a topic in the forum Interstage XWand Knowledgebase Articles :
    How to Update Edgar Validator in XWand ToolKit
    Title:
    How to Update Edgar Validator in XWand ToolKit
     
    Fact:...  more
    Title:
    How to Update Edgar Validator in XWand ToolKit
     
    Fact:
    Interstage XWand ToolKit V13.4.0
     
    Fact: 
    EFM (Edgar Filer Manual) Volume II Version 39
     
    Fact: 
    EFM (Edgar Filer Manual) Volume II Version 41
     
    Fact: 
    EFM (Edgar Filer Manual) Volume II Version 42
     
    Fact: 
    EFM (Edgar Filer Manual) Volume II Version 43
     
    Fix:
    Below is a typical download link for the updated Edgar Validator for XWand ToolKit.
     
    Download Link: https://software.fsw.fujitsu.com/DownloadPlus/confirm.asp?productID=8&itemID=724&urlID=-1&OfferToSendPackage=0 Download Information: Interstage XWand EDGAR Filing Validator
    Item label: Interstage XWand EDGAR Filing Validator V41 for XWand ToolKit Item filename: efmv_41_java_20170602.zip
    Zip file is password protected.  Obtain password from Fujitsu support organization.
     
    Note that EFM v41 validator is compatible with v42 and v43.  If you have applied the update correctly, you should expect to see v41 during edgar validation.
    &nb...    less
    • October 19, 2017
  • C.Y. Chen
    C.Y. Chen posted a topic in the forum Interstage BPM Knowledgebase Articles :
    Enable Telnet Client on InterstageDemo VM
    Title:
    How to Enable Telnet Client on InterstageDemo VM
     
    Fact:...  more
    Title:
    How to Enable Telnet Client on InterstageDemo VM
     
    Fact:
    CentOS 7
     
    Fact:
    Interstage BPM V11.3.1 
     
    Fact:
    Interstage BPM V11.4.0
     
    Fact: 
    Interstage BPM V11.4.1
     
    Fact:
    InterstageDemo VM v60 onwards
     
    Symptom:
    issue telnet command returns with the message:
    telnet: command not found
     
    Fix:
    At the command-line prompt, issue the following command to download and install telnet client:
     
    yum install telnet
       
    • September 27, 2017
  • C.Y. Chen
    C.Y. Chen posted a topic in the forum Interstage XWand Knowledgebase Articles :
    Missing JRE Preventing XWand Tool to Launch
    Title:
    XWand Tool Fails to Launch due to Missing Java Runtime Environment
     
    Fact:...  more
    Title:
    XWand Tool Fails to Launch due to Missing Java Runtime Environment
     
    Fact:
    XWand ToolKit Version 13.4.0
     
    Fact:
    XWand ToolKit Version 13.3.0
     
    Fact:
    XWand ToolKit Version 13.2.0
     
    Fact:
    Java 1.7
     
    Fact:
    Java 1.8
     
    Fact: 
    Windows 7 Professional
     
    Fact:
    Windows 10
     
    Symptom:
    Launching XWand Viewer or some other tool fails with the following error:
     
     
    Fix:
    The error indicates that XWand Tool launcher couldn't find the needed JRE whether Java 1.7 or 1.8 depending on the version of XWand ToolKit in use.  The Java version supported is mentioned in the software release guide.
     
    To fix the error, confirm whether the required Java is installed in the machine.
    If not installed, then install the missing Java version 64 bits.  This should fix the problem.
     
    Another possible scenario is that Java is available in the file system, but it is not set up in the environment variable.  To fix it, one suggestion is to add or edit the User environ...    less
    • September 26, 2017
  • C.Y. Chen
    C.Y. Chen posted a topic in the forum Interstage BPM Knowledgebase Articles :
    How to Set up JBoss EAP Version 6.4.9 GA
    Title:
    How to Set up JBoss EAP Version 6.4.9 GA for Interstage BPM V11.4.1
     
    Fact:...  more
    Title:
    How to Set up JBoss EAP Version 6.4.9 GA for Interstage BPM V11.4.1
     
    Fact:
    Red Hat JBoss Enterprise Application Platform 6.4.0
     
    Fact:
    Red Hat JBoss Enterprise Application Platform 6.4 Update 09
     
    Fact:
    Issues with Some Missing Dependencies Post 6.4 Update 09
     
    Fact:
    JDK 1.8.0_144
     
    Fact:
    JBoss-cli.bat/JBoss-cli.sh (JBoss Command Line Interface)
     
    Fix:
    Interstage BPM v11.4.1 GA Build IF1141009 supports JBoss EAP Version 6.4.9.
    This article documents how to apply the patch for JBoss EAP Version 6.4.0 GA.
     
    Step 1: Download Red Hat JBoss Enterprise Application Platform 6.4.0, a zip file distribuation jboss-eap-6.4.0.zip, from https://access.redhat.com/jbossnetwork/restricted/softwareDownload.html?softwareId=37393
     
    Step 2: Extract jboss-eap-6.4.0.zip to your local file system; for example, c:\jboss-eap-6.4 as the result directory after extraction.
     
    Step 3: Set up JAVA_HOME environment variable by pointing to JDK 1.8.0.
     
    Step 4: Start up JBo...    less
    • September 20, 2017
  • C.Y. Chen
    C.Y. Chen posted a topic in the forum Interstage BPM Knowledgebase Articles :
    Unsetup BPM Deployment to JBoss EAP v6.1.0 Failed
    Title:
    Unsetup BPM Deployment to JBoss EAP v6.1.0 Failed
     
    Fact:...  more
    Title:
    Unsetup BPM Deployment to JBoss EAP v6.1.0 Failed
     
    Fact:
    Interstage BPM (Business Process Manager) V11.3.1 Build IF1131212
     
    Fact:
    JBoss EAP (Enterprise Application Platform) 6.1.0
     
    Fact:
    Oracle 11gR2
     
    Fact:
    JDK 1.7
     
    Fact:
    Windows Server 2008
     
    Symtom:Executing unsetup.bat failed with the following error:
    INFO : Parsing arguments for setup.bat/sh INFO : args:-isUnSetup INFO : args:-configFilePath INFO : args:c:/app/engine/server/unsetup.config INFO : About to execute perform finish with the following store:- INFO : param:ibpm_build_number=IF1131212 INFO : param:appserver_version=JBoss EAP 6 INFO : param:ibpm_version_number=11.3.1 INFO : param:java_version=1.7 INFO : param:appserver_home=C:\jboss-eap-6.1 INFO : param:java_home=C:\jdk1.7.0_02 INFO : param:appserver_selected=JBoss INFO : param:appserver_ns_identifier=com.fujitsu.iflow.ibpm.deploymenttool.jboss6 INFO : param:execution_mode_selection=2 INFO : About to execute the following command:- INFO : C:\app\engine\ser...    less
    • September 19, 2017
  • C.Y. Chen
    C.Y. Chen posted a topic in the forum Interstage BPM Knowledgebase Articles :
    Unable to Save a Process Definition
    Title:
    Unable to Save a Process Definition
     
    Fact: ...  more
    Title:
    Unable to Save a Process Definition
     
    Fact: 
    Interstage BPM (Business Process Manager) V11.4.1 Build IF1141009
     
    Fact:
    JBoss EAP (Enterprise Application Platform) 6.4.9
     
    Fact:
    JBoss EAP (Enterprise Application Platform) 6.2.0
     
    Fact: 
    Interstage BPM Console
     
    Fact: 
    BPMN Graphical View Editor
     
    Fact: 
    Oracle 12c
     
    Fact:
    JDK 1.8
     
    Fact:
    Windows Server 2008
     
    Symtom:
    Using BPM Console BPMN graphical editor to create a PD (Process Defintion) failed with the error javax.ejb.EJBException: Could not save the changes. {In JBoss 6 for entity beans EJBLoad() is not getting called after ejbCreate().
     
    Symtom:
    Error found in JBoss server.log:
    19:20:24,300 ERROR (http-192.168.192.134:49950-11) JBAS014134: EJB Invocation failed on component UserAgent for method public abstract long com.fujitsu.iflow.server.intf.BaseUserAgent.createProcessDefinition(com.fujitsu.iflow.dbadapter.dataobjects.ProcessDefinitionStruct,java.lang.String) throws java.r...    less
    • September 19, 2017
  • C.Y. Chen
    C.Y. Chen posted a topic in the forum Interstage BPM Knowledgebase Articles :
    How to Delete Process Definitions Permanently
    Title: How to Delete Process Definitions in Published or Obsolete State Permanently
     
    Fact: Fujitsu Interstage BPM (Business Process Definition) V11.2
     ...  more
    Title: How to Delete Process Definitions in Published or Obsolete State Permanently
     
    Fact: Fujitsu Interstage BPM (Business Process Definition) V11.2
     
    Fact: Fujitsu Interstage BPM (Business Process Definition) V11.2.1
     
    Fact: Fujitsu Interstage BPM (Business Process Definition) V11.3
     
    Fact: Fujitsu Interstage BPM (Business Process Definition) V11.3.1
     
    Fact: Fujitsu Interstage BPM Console V11.3.1
     
    Symptom: Deleting process definitions in obsolete or published state results in state of deleted
     
    Fix:
    To permanently delete process definitions that are in obsolete or published state, follow the instructions as explained in Interstage BPM Console v11.3.1 Help Contents (See the highlighted text in yellow):
     
    If its state is Published or Obsolete before deleting then it is still displayed in Process Definition List and its state changes to Deleted. In this case, the deleted process definition is not deleted from Process Definition...    less
    • May 2, 2016
  • C.Y. Chen
    C.Y. Chen replied to a topic in the forum Interstage XWand Knowledgebase Articles :
    License file has to be named as "xwand-license" with no file extension.
    • January 14, 2016
  • C.Y. Chen
    C.Y. Chen posted a topic in the forum Interstage BPM Knowledgebase Articles :
    How to Update DB Password in RedHat JBoss EAP v6.1.0
    Title: How to Update DB Password in Interstage BPM (RedHat JBoss EAP v6.1.0)
     
    Fact: Fujitsu Intertage BPM (Business Process Manager) Version 11.3.1 Build IF1131212
     ...  more
    Title: How to Update DB Password in Interstage BPM (RedHat JBoss EAP v6.1.0)
     
    Fact: Fujitsu Intertage BPM (Business Process Manager) Version 11.3.1 Build IF1131212
     
    Fact: RedHat JBoss EAP (Enterprise Application Platform) Version 6.1.0
     
    Fact: Oracle 11g R2 Enterprise Edition
     
    Fix:
     
    The data source password for Interstage BPM v11.3.1 deployed to JBoss EAP v6.1.0 is persisted in 
    {JBoss EAP Home>\domain\configuration\domain.xml.
     
    You can either edit domain.xml directly to update the password, by default is not encrypted, in Interstage BPM v11.3.1 build IF1131212 or edit the password via JBoss Management Console v6.1.0.
     
    Option 1: While domain.bat/domain.sh is stopped, edit domain.xml
    Locate the datasource element as shown in the screenshot below to edit the password.
     
     (if image is not presented, click on this link screenshot1)
     
    Change the password as shown and start domain.bat/domain.sh.
     
    Option 2: Update "iFlowDS" data source pass...    less
    • November 18, 2015
  • C.Y. Chen
    C.Y. Chen posted a topic in the forum Interstage BPM Knowledgebase Articles :
    Starting Stopping BPM Server in JBoss Management Console
    Title:  How to start or stop Interstage BPM Server via JBoss Management Console
     
    Fact: Fujitsu Interstage BPM (Business Process Manager) Version 11.3.1 Build IF1131212
     ...  more
    Title:  How to start or stop Interstage BPM Server via JBoss Management Console
     
    Fact: Fujitsu Interstage BPM (Business Process Manager) Version 11.3.1 Build IF1131212
     
    Fact: JBoss EAP (Enterprise Application Platform) Version 6.1.0
     
    Fact: JBoss Management Console 6.1.0
     
    Fix:
    Step 1: Run {JBoss EAP}\bin\domain.bat to start the domain controller in which iflow-server-group is being managed.
     
    Step 2: Add user in order to login JBoss Management Console
    At the command prompt, execute {JBoss EAP}\bin\add-user.bat
     
    Step 3: Test login to JBoss Management Console at http://{hostname}:9990/console/
     
    Ste 4: After successful login, you can now stop or start the server called "ibpm-server" that is part of the "iflow-server-group".
     
    Simply navigate from Runtime > Domain > Overview > Server: "ibpm-server" > click on the server instance "ibpm-server" to stop or start the selected instance.
     
    Note: refresh the page if needed to see the cur...    less
    • November 16, 2015
  • C.Y. Chen
    C.Y. Chen posted a topic in the forum Interstage BPM Knowledgebase Articles :
    BPM Client Properties for Different JBoss EAP Versions
    How: Which BPM Client Properties to be used for Different JBoss EAP Versions
     
    Fact: Fujitsu Interstage BPM (Business Process Manager) Version 11.3.1
     ...  more
    How: Which BPM Client Properties to be used for Different JBoss EAP Versions
     
    Fact: Fujitsu Interstage BPM (Business Process Manager) Version 11.3.1
     
    Fact: JBoss EAP (Enterprise Application Platform) Version 5.1.0
     
    Fact: JBoss EAP Version 6.1.0
     
    Fact: Fujitsu Interstage BPM Model API Version 11.3.1
     
    Symptom:
    BPM client session fails to login to server due to the following error:
     
    "javax.naming.CommunicationException: Could not obtain connection to any of these urls: interstagedemo:1100 and discovery failed with error: javax.naming.CommunicationException: Receive timed out ",
          "javax.naming.CommunicationException: Failed to connect to server interstagedemo/192.168.188.135:1100",
          "javax.naming.ServiceUnavailableException: Failed to connect to server interstagedemo/192.168.188.135:1100",
          "java.net.ConnectException: Connection refused: connect"
     
    Fix:
    The connection issue bet...    less
    • November 13, 2015
  • C.Y. Chen
    C.Y. Chen posted a topic in the forum Interstage BPM Knowledgebase Articles :
    How to Avoid BPM Deployment Error in JBoss EAP 6
    Title: How to Avoid BPM (Business Process Manager) Deployment Error in JBoss EAP (Enterprise Application Platform) 6.2.0.GA
     
    Fact: Fujitsu Interstage BPM Version 11.3.1 Build IF1131212
     ...  more
    Title: How to Avoid BPM (Business Process Manager) Deployment Error in JBoss EAP (Enterprise Application Platform) 6.2.0.GA
     
    Fact: Fujitsu Interstage BPM Version 11.3.1 Build IF1131212
     
    Fact: JBoss EAP (Enterprise Application Platform) Version 6.2.0.GA 
     
    Fact: JBoss EAP (Enterprise Application Platform) Version 6.1.0.GA
     
    Fact: Oracle Database 11g Enterprise Edition Release 11.2.0.1.0
     
    Fact: Oracle Database 11g Enterprise Edition Release 11.2.0.3.0
     
    Fact: Java Development Kit Version 1.6.0_45
     
    Symptom: Running deployment validation check with the option, -onlyValidation, fails with the following error:
     
    ERROR : Profile 'full-ha' does not exist in domain mode. Please configure 'full-ha' profile with JBoss Application Server and then setup Interstage BPM. ERROR : Deployment pre-condition check failed for application server: Profile 'full-ha' does not exist in domain mode. Please configure 'full-ha' profile with JBoss Application Server and then setup Inters...    less
    • October 16, 2015
  • C.Y. Chen
    C.Y. Chen replied to a topic in the forum Interstage XWand Knowledgebase Articles :
    optionsetup.bat as mentioned above has been changed in v13.2.x and onwards to:
    REM ===== Initial Heap Size =====
    SET FJXW_MS=256m
    REM ===== Maximum Heap Size =====...  more
    optionsetup.bat as mentioned above has been changed in v13.2.x and onwards to:
    REM ===== Initial Heap Size =====
    SET FJXW_MS=256m
    REM ===== Maximum Heap Size =====
    SET FJXW_MX=850m
    REM ===== Thread Stack Size =====
    SET FJXW_SS=2m
    REM ===== Maximum Perm Size =====
    SET FJXW_MP=80m
    REM ===== Other Options =====
    SET FJXW_OT=
    REM ===== Option Name Perm Size / Metaspace Size =====
    %JAVA% -version 2>&1 | findstr .. > nul
    if %ERRORLEVEL% == 0 (
    SET FJXW_MP_NAME=MaxPermSize
    ) else (
    SET FJXW_MP_NAME=MaxMetaspaceSize
    )
    IF DEFINED FJXW_JOPT_MS (SET FJXW_MS=%FJXW_JOPT_MS%)
    IF DEFINED FJXW_JOPT_MX (SET FJXW_MX=%FJXW_JOPT_MX%)
    IF DEFINED FJXW_JOPT_SS (SET FJXW_SS=%FJXW_JOPT_SS%)
    IF DEFINED FJXW_JOPT_MP (SET FJXW_MP=%FJXW_JOPT_MP%)
    IF DEFINED FJXW_JOPT_OT (SET FJXW_OT=%FJXW_JOPT_OT%)
    REM SET JAVA_OPTIONS=-Xmx800m -Xms256m -XX:MaxPermSize=80m -Xss2m
    SET JAVA_OPTIONS=-Xmx%FJXW_MX% -Xms%FJXW_MS% -XX:%FJXW_MP_NAME%=%FJXW_MP% -Xss%FJXW_SS% %FJXW_OT%

    Please just update the value for line 2 and line 4 for initial and max heap...    less
    • October 14, 2015
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  • December 13, 2018 5:41:04 PM PST
    in the topic How to Resolve Fatal Error due to missing system properties in the forum Interstage BPM Knowledgebase Articles
    Title:How to Resolve Fatal Error due to missing system mandatory properties for server startup   Fact: Interstage BPM (Business Process Manager) V11.4.1 Build IF1141013   Fact: Oracle 12c   Fact: JBoss EAP (Enterprise Application Platform) V6.4.9 GA   Fact: Windows Server 2012   Fact: JDK 1.8.0_192   Symptom:JBoss failed to start due to the following fatal errors found in server.log: 18:47:42,464 INFO (ServerService Thread Pool -- 77) JBAS018210: Register web context: /fujitsu-ibpm-startup-webapp18:47:43,964 INFO (ServerService Thread Pool -- 77) WARN : SYSTEM: TID=838425121: Some fatal error has occurred, server will be shutdown now. {Following system mandatory properties are missing for server startup ''ServerHost','ServerRoot','ServerSharedRoot','JMSNamingProviderURL''}18:47:43,964 INFO (ServerService Thread Pool -- 77) Some fatal error has occurred, server will be shutdown now. {Following system mandatory properties are missing for server startup ''ServerHost','ServerRoot','ServerSharedRoot','JMSNamingProviderURL''}18:47:43,965 INFO (ServerService Thread Pool -- 77) at com.fujitsu.iflow.commonee.SystemEnvironment.initialize(SystemEnvironment.java:144)18:47:43,965 INFO (ServerService Thread Pool -- 77) at com.fujitsu.iflow.serveree.impl.common.IflowStartup.startTimer(IflowStartup.java:107)18:47:43,966 INFO (ServerService Thread Pool -- 77) at com.fujitsu.iflow.startup.IflowStartupServlet.init(IflowStartupServlet.java:23)18:47:43,966 INFO (ServerService Thread Pool -- 77) at javax.servlet.GenericServlet.init(GenericServlet.java:242)18:47:43,966 INFO (ServerService Thread Pool -- 77) at org.apache.catalina.core.StandardWrapper.loadServlet(StandardWrapper.java:1206)18:47:43,967 INFO (ServerService Thread Pool -- 77) at org.apache.catalina.core.StandardWrapper.load(StandardWrapper.java:1112)18:47:43,967 INFO (ServerService Thread Pool -- 77) at org.apache.catalina.core.StandardContext.loadOnStartup(StandardContext.java:3593)18:47:43,967 INFO (ServerService Thread Pool -- 77) at org.apache.catalina.core.StandardContext.start(StandardContext.java:3802)18:47:43,968 INFO (ServerService Thread Pool -- 77) at org.jboss.as.web.deployment.WebDeploymentService.doStart(WebDeploymentService.java:163)18:47:43,968 INFO (ServerService Thread Pool -- 77) at org.jboss.as.web.deployment.WebDeploymentService.access$000(WebDeploymentService.java:61)18:47:43,968 INFO (ServerService Thread Pool -- 77) at org.jboss.as.web.deployment.WebDeploymentService$1.run(WebDeploymentService.java:96)18:47:43,969 INFO (ServerService Thread Pool -- 77) at java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:511)18:47:43,969 INFO (ServerService Thread Pool -- 77) at java.util.concurrent.FutureTask.run(FutureTask.java:266)18:47:43,969 INFO (ServerService Thread Pool -- 77) at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1149)18:47:43,970 INFO (ServerService Thread Pool -- 77) at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624)18:47:43,970 INFO (ServerService Thread Pool -- 77) at java.lang.Thread.run(Thread.java:748)18:47:43,970 INFO (ServerService Thread Pool -- 77) at org.jboss.threads.JBossThread.run(JBossThread.java:122)18:47:43,971 INFO (ServerService Thread Pool -- 77) Caused by: Following system mandatory properties are missing for server startup ''ServerHost','ServerRoot','ServerSharedRoot','JMSNamingProviderURL''18:47:43,971 INFO (ServerService Thread Pool -- 77) at com.fujitsu.iflow.common.BaseSystemEnvironment.checkIfMandatoryPropertyPresent(BaseSystemEnvironment.java:2009)18:47:43,972 INFO (ServerService Thread Pool -- 77) at com.fujitsu.iflow.common.BaseSystemEnvironment.validateMandatoryProperties(BaseSystemEnvironment.java:1954)18:47:43,972 INFO (ServerService Thread Pool -- 77) at com.fujitsu.iflow.common.BaseSystemEnvironment.checkMandatoryProperties(BaseSystemEnvironment.java:1937)18:47:43,972 INFO (ServerService Thread Pool -- 77) at com.fujitsu.iflow.commonee.SystemEnvironment.initialize(SystemEnvironment.java:87)18:47:43,972 INFO (ServerService Thread Pool -- 77) ... 16 more18:47:43,973 INFO (ServerService Thread Pool -- 77) 18:47:44,033 ERROR (MSC service thread 1-2) MSC000001: Failed to start service jboss.deployment.subunit."fujitsu-ibpm-engine.ear"."fujitsu-ibpm-engine-ejb.jar".INSTALL: org.jboss.msc.service.StartException in service jboss.deployment.subunit."fujitsu-ibpm-engine.ear"."fujitsu-ibpm-engine-ejb.jar".INSTALL: JBAS018733: Failed to process phase INSTALL of subdeployment "fujitsu-ibpm-engine-ejb.jar" of deployment "fujitsu-ibpm-engine.ear" at org.jboss.as.server.deployment.DeploymentUnitPhaseService.start(DeploymentUnitPhaseService.java:166) at org.jboss.msc.service.ServiceControllerImpl$StartTask.startService(ServiceControllerImpl.java:1980) at org.jboss.msc.service.ServiceControllerImpl$StartTask.run(ServiceControllerImpl.java:1913) at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1149) at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624) at java.lang.Thread.run(Thread.java:748) Caused by: org.jboss.as.server.deployment.DeploymentUnitProcessingException: JBAS011030: Could not configure component ProcessInstance at org.jboss.as.ee.component.deployers.EEModuleConfigurationProcessor.deploy(EEModuleConfigurationProcessor.java:96) at org.jboss.as.server.deployment.DeploymentUnitPhaseService.start(DeploymentUnitPhaseService.java:159) ... 5 moreCaused by: java.lang.IllegalStateException: Container is down at org.jboss.msc.service.ServiceContainerImpl.install(ServiceContainerImpl.java:691) at org.jboss.msc.service.ServiceTargetImpl.install(ServiceTargetImpl.java:243) at org.jboss.msc.service.ServiceControllerImpl$ChildServiceTarget.install(ServiceControllerImpl.java:2433) at org.jboss.msc.service.ServiceTargetImpl.install(ServiceTargetImpl.java:243) at org.jboss.msc.service.ServiceControllerImpl$ChildServiceTarget.install(ServiceControllerImpl.java:2433) at org.jboss.msc.service.ServiceBuilderImpl.install(ServiceBuilderImpl.java:345) at org.jboss.as.ejb3.security.EJBSecurityViewConfigurator.configure(EJBSecurityViewConfigurator.java:160) at org.jboss.as.ee.component.DefaultComponentViewConfigurator.configure(DefaultComponentViewConfigurator.java:68) at org.jboss.as.ee.component.deployers.EEModuleConfigurationProcessor.deploy(EEModuleConfigurationProcessor.java:82) ... 6 more Fix: The issue occurred during reverse lookup of IP to hostname at BPM startup. Step 1:Check IBPMPROPERTIES for the four missing system properties by executing sql query: Execute sql query to see the key for the four system properties: select * from IBPMPROPERTIES WHERE tenantid=-1; 'ServerHost','ServerRoot','ServerSharedRoot','JMSNamingProviderURL'   Refer to BPM Administration Guide of the four System parameters.They must exist in IBPMPROPERTIES table in the PROPERTYKEY column in the following format for single server setup. Cluster will be different. Refer to admin guide for cluster format:ServerHost.{HOSTNAME}ServerRoot.{HOSTNAME}ServerSharedRoot.{HOSTNAME}JMSNamingProviderURL.{HOSTNAME}   Step 2: Check hosts file, typically found in C:\Windows\System32\drivers\etc\hosts for Windows or /etc/hosts Linux. Make sure there is only one valid entry of IP to mapping. This symptom can be reproduced if the following were found in hosts file:   192.168.217.132 interstagedemo2 #invalid alias which doesn't exist192.168.217.132 interstagedemo #intended valid entry   ping -a 192.168.217.132 should return the intended hostname found in step 1.   To fix the issue, simply remove the invalid entry or correct the mapping in hosts file. This post was edited by C.Y. Chen at December 13, 2018 5:41:04 PM PST
  • November 7, 2018 1:28:00 PM PST
    in the topic Resetting Users List is Sufficient in the forum Interstage BPM Knowledgebase Articles
    Title: Resetting Users List is Sufficient   Fact: Interstage BPM (Business Process Manager) V11.4.1   Fact: Microsoft Active Directory   Fact: BPM Local Store   Fact: Interstage BPM Console System Administration for User and Group Management   Fact: Interstage BPM Model API method com.fujitsu.iflow.model.workflow.WFAdminSession.resetLDAPGroupsList()   Fact: Interstage BPM Model API method com.fujitsu.iflow.model.workflow.WFAdminSession.resetLDAPUsersList()   Fix: Resetting both cached groups and users can be redundant and adding unnecessary operation to server caching of groups. BPM Model API allows refreshing groups and users kept in server cache. Specifically, to update caching of users in server memory is done via model API method com.fujitsu.iflow.model.workflow.WFAdminSession.resetLDAPUsersList(),while updating cache of groups in server memory is done via model API method com.fujitsu.iflow.model.workflow.WFAdminSession.resetLDAPGroupsList().   In BPM Console System Administration page, the context operation for users and groups is available to invoke the API method mentioned above.For details, refer to Console documentation https://interstagebpm.com/console/web/help/Console/t_UserOperations.html for refreshing users list from Directory;refer to https://interstagebpm.com/console/web/help/Console/t_GroupOperations.html for refreshing groups list either locally or remotely from LDAP. What needs to be kept in mind is that resetting the users list is actually resetting both caches for users and groups, while resetting the groups will only update the cache for the groups whether local or remote. Therefore, updating users list is sufficient and there is no need to explicitly update groups list in cache again.  
  • October 19, 2017 6:06:16 PM PDT
    in the topic How to Update Edgar Validator in XWand ToolKit in the forum Interstage XWand Knowledgebase Articles
    Title: How to Update Edgar Validator in XWand ToolKit   Fact: Interstage XWand ToolKit V13.4.0   Fact:  EFM (Edgar Filer Manual) Volume II Version 39   Fact:  EFM (Edgar Filer Manual) Volume II Version 41   Fact:  EFM (Edgar Filer Manual) Volume II Version 42   Fact:  EFM (Edgar Filer Manual) Volume II Version 43   Fix: Below is a typical download link for the updated Edgar Validator for XWand ToolKit.   Download Link: https://software.fsw.fujitsu.com/DownloadPlus/confirm.asp?productID=8&itemID=724&urlID=-1&OfferToSendPackage=0 Download Information: Interstage XWand EDGAR Filing Validator Item label: Interstage XWand EDGAR Filing Validator V41 for XWand ToolKit Item filename: efmv_41_java_20170602.zip Zip file is password protected.  Obtain password from Fujitsu support organization.   Note that EFM v41 validator is compatible with v42 and v43.  If you have applied the update correctly, you should expect to see v41 during edgar validation.   You need to apply the jar files to the two folders as shown below.  You will be prompted to overwrite and replace, please choose yes or OK. C:\Program Files (x86)\ISXWand\XWand-tk\tools\xbrl21\plugin C:\Program Files (x86)\ISXWand\XWand-tk\tools\xwviewer\plugin   This post was edited by C.Y. Chen at October 19, 2017 6:06:16 PM PDT
  • September 27, 2017 2:50:48 PM PDT
    in the topic Enable Telnet Client on InterstageDemo VM in the forum Interstage BPM Knowledgebase Articles
    Title: How to Enable Telnet Client on InterstageDemo VM   Fact: CentOS 7   Fact: Interstage BPM V11.3.1    Fact: Interstage BPM V11.4.0   Fact:  Interstage BPM V11.4.1   Fact: InterstageDemo VM v60 onwards   Symptom: issue telnet command returns with the message: telnet: command not found   Fix: At the command-line prompt, issue the following command to download and install telnet client:   yum install telnet  
  • September 26, 2017 4:39:54 PM PDT
    in the topic Missing JRE Preventing XWand Tool to Launch in the forum Interstage XWand Knowledgebase Articles
    Title: XWand Tool Fails to Launch due to Missing Java Runtime Environment   Fact: XWand ToolKit Version 13.4.0   Fact: XWand ToolKit Version 13.3.0   Fact: XWand ToolKit Version 13.2.0   Fact: Java 1.7   Fact: Java 1.8   Fact:  Windows 7 Professional   Fact: Windows 10   Symptom: Launching XWand Viewer or some other tool fails with the following error:     Fix: The error indicates that XWand Tool launcher couldn't find the needed JRE whether Java 1.7 or 1.8 depending on the version of XWand ToolKit in use.  The Java version supported is mentioned in the software release guide.   To fix the error, confirm whether the required Java is installed in the machine. If not installed, then install the missing Java version 64 bits.  This should fix the problem.   Another possible scenario is that Java is available in the file system, but it is not set up in the environment variable.  To fix it, one suggestion is to add or edit the User environment variable called "PATH" and set the value by pointing to the bin directory of the Java runtime environment.   Below is a snapshot of how the user environment variable is set up: Open Windows Explorer > select My Computer icon > right click on properties > to bring up Control Panel\Ssytem > locate "Advanced system settings > System properties dialog will pop up as shown below:   Click on Environment Variables button.   If PATH doesn't exist, then add a new variable; otherwise, just edit the existing to append the required Java runtime environment by pointing to its bin directory.     Click on OK.  You may not need to restart your machine. You can now open a DOS console and issue the following command to see what returns: java -version   You should expect to see the version of Java runtime environment specifed in the new user environment variable called "PATH".     Now you have the JRE (Java Runtime Environment) set up in your environment, you can test to launch one of the XWand Tools.
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